Motorcurator("we", "us", or "our") operates motorcurator.com and related services. We are committed to protecting your privacy and processing personal data in line with applicable Indian law, including the Information Technology Act, 2000, the Digital Personal Data Protection Act, 2023 ("DPDP Act"), and rules issued thereunder.
1. Scope
This Privacy Policy applies to visitors, registered users, group members, buyers, sellers, and anyone who interacts with our website, mobile experiences, tools, listings, community features, and support channels.
2. Personal data we collect
Depending on how you use Motorcurator, we may collect:
- Account information: name, email address, profile details, and authentication identifiers when you sign in (for example, via Google OAuth).
- Marketplace activity: listings, messages, comments, group memberships, preferences, and transaction-related information you choose to provide.
- Contact and support data: information submitted through contact forms, emails, or grievance requests.
- Technical data: IP address, browser type, device information, pages viewed, referral URLs, and similar usage logs.
- Cookies and similar technologies: as described in our Cookie Policy.
We do not intentionally collect sensitive personal data unless you voluntarily provide it and we have a lawful basis to process it. Please avoid sharing unnecessary sensitive information in public listings or comments.
3. How we use personal data
We use personal data to:
- provide, operate, and improve our marketplace, tools, and community features;
- authenticate users and maintain account security;
- facilitate listings, group participation, and communications between members;
- respond to enquiries, support requests, and grievances;
- send service-related notices and, where permitted, product updates;
- monitor performance, prevent fraud, abuse, and security incidents;
- comply with legal obligations and enforce our Terms of Service.
4. Legal bases for processing
Under the DPDP Act and related frameworks, we process personal data based on one or more of the following: your consent, performance of a contract or service you request, compliance with legal obligations, and legitimate uses permitted by law (such as security, fraud prevention, and improving services).
5. Sharing and disclosure
We may share personal data with:
- Service providers: hosting, analytics, authentication, email, and infrastructure partners who process data on our instructions.
- Other users: information you publish in listings, profiles, groups, or comments is visible according to your choices and group settings.
- Legal and safety: regulators, courts, or law enforcement when required by law or to protect rights, safety, and platform integrity.
- Business transfers: in connection with a merger, acquisition, or asset sale, subject to appropriate safeguards.
We do not sell your personal data.
6. Data retention
We retain personal data only for as long as necessary for the purposes described in this policy, including to meet legal, accounting, and dispute-resolution requirements. When data is no longer required, we delete or anonymise it using reasonable measures.
7. Security practices
We implement reasonable administrative, technical, and organisational safeguards designed to protect personal data against unauthorised access, alteration, disclosure, or destruction. No method of transmission or storage is completely secure; please use strong account practices and report suspected issues promptly.
8. Your rights
Subject to applicable law, including the DPDP Act, you may have the right to access, correct, update, or erase personal data; withdraw consent where processing is consent-based; nominate another individual to exercise rights in certain circumstances; and seek grievance redressal.
To exercise these rights, contact us at privacy@motorcurator.com. We may need to verify your identity before responding.
9. Children
Motorcurator is not directed at children under 18. We do not knowingly collect personal data from children. If you believe a child has provided us data, please contact us so we can take appropriate action.
10. Cross-border processing
Our service providers may process data on servers located outside India. Where required, we take steps consistent with applicable law for such transfers.
11. Grievance redressal
In accordance with Indian e-commerce and data protection requirements, you may raise privacy or data-related grievances by emailing support@motorcurator.com. We aim to acknowledge complaints within 48 hours and resolve them within one month, or inform you of the reason for any delay.
12. Changes to this policy
We may update this Privacy Policy from time to time. Material changes will be posted on this page with an updated "Last updated" date. Continued use of Motorcurator after changes take effect constitutes acceptance of the revised policy, to the extent permitted by law.
13. Contact
For privacy questions, contact privacy@motorcurator.com or our general support team at support@motorcurator.com.